Health care quality improvement across the Baylor Health Care System: the first century

David J. Ballard, MD, PhD, Barbara Spreadbury, RHIA, MBA, and Robert S. Hopkins III, PhD

As it begins its second century of service, Baylor Health Care System (BHCS) remains steadfastly devoted to improving the quality of health care provided to its patients, to improving the tools available to and the training standards of those who provide this medical care, and to improving the operational health of the organization itself to ensure that it will be capable of delivering superior health care to those in need for the next 100 years. As such, BHCS has been and continues to be a local, national, and global leader in commitment to improving health care quality.