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History of Quality Improvement
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Though quality has always been a goal for BHCS, organized leadership efforts began in earnest in 1991, with the formation of a Leadership Center to oversee organizational improvements based on total quality management principles.
The Leadership Center evolved in 1994 into a systemwide clinical committee, the Quality Council, which created multidisciplinary task forces driven by the continuous process improvement methodology of plan, do, study, act. A dedicated quality leader was needed to develop and implement clinical quality improvement initiatives. In 1999, David J. Ballard, MD, MSPH, PhD, FACP was recruited to fill this position, and the Institute for Health Care Research and Improvement was created.
The article Health care quality improvement across the Baylor Health Care System: the first century, was published in the Baylor University Medical Center Proceedings in 2004. |
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