The purpose and vision of the STEEEP Global Institute (SGI): Health Care Quality Practice of the Baylor Health Care System (BHCS) is to provide quality improvement products and services to non-BHCS health care delivery organizations. The SGI assists other health care organizations in improving health care quality and reducing health care costs, thereby improving the delivery of care and overall health.
Under the leadership of David Ballard, MD, PhD, MSPH, FACP, President of the SGI, and Neil S. Fleming, PhD, CQE, Vice President and Chief Operating Officer of the SGI, the STEEEP Global Institute supports the BHCS Vision 2015 by positioning BHCS to become one of the Top 5 health care systems in the U.S. and world. The SGI promotes the sharing of BHCS areas of expertise with other institutions in the pursuit of quality throughout the U.S. and the world for health care organizations. These organizations include hospitals, health care systems, and accountable care organizations.
Baylor Health Care System’s success in health care quality has been demonstrated by its receiving the 2008 National Quality Healthcare Award from the National Quality Forum, as well as the inaugural Leapfrog Patient-Centered Care Award.
As part of its quality journey, the BHCS has successfully developed and implemented a number of strategies and tactics to improve care. The BHCS Institute for Health Care Research and Improvement (IHCRI), under the direction of David Ballard, MD, PhD, MSPH, FACP, has developed products and services that have demonstrated proven results. Dr. Ballard founded the IHCRI over 12 years ago, when he began assembling a team of experts to improve quality according to the Institute of Medicine call to provide care that is Safe, Timely, Effective, Efficient, Equitable, and Patient Centered.
Menu of Products and Services
The SGI provides the following products and services that can help to improve quality throughout your organization:
- Rapid-cycle improvement training through its ABC Baylor quality improvement course
- Site visit with BHCS quality leaders and physician champions
- Patient safety consulting, including assessments, strategies, and tactics to improve processes of care, culture, and technology
- Physician and clinical leadership consulting
- Patient centeredness assessments and dashboards
- Health information technology patient centeredness tools to support care transitions
- Performance measurement and reporting consulting, including assessments, strategies, and tactics to address policy changes and implications and infrastructure for data collection, measurement, and reporting
Contact the SGI
If you want to learn more about the Baylor Health Care System success story and the products and services of the SGI, please contact:
Neil S. Fleming, PhD, CQE
Vice-President and Chief Operating Officer
The STEEEP Global Institute
The Health Care Quality Practice of the BHCS
Baylor Health Care System
8080 N. Central Expressway
Dallas, TX 75206
Phone: 214 265-3601
Fax: 214 265-3640
Email: Neil.Fleming@BaylorHealth.edu