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Office of the Chief Quality Officer


The Office of the Chief Quality Officer improves the quality of health care across Baylor Scott & White Health in alignment with the Institute of Medicine call for health care to become more STEEEP (Safe, Timely, Effective, Efficient, Equitable, and Patient Centered).


The ongoing successes of these health care quality improvement efforts have led to the receipt of several regional and national awards including the National Quality Healthcare Award of the National Quality Forum and the Leapfrog Patient-Centered Care Award. Baylor ranked third among 73 multi-hospital health care systems across the United States in overall quality of care according to the American Hospital Association in 2011 and was the recipient of the 2010 Preeminence Award of the American Medical Group Association.


David J. Ballard, MD, PhD, MSPH, FACP, Chief Quality Officer, Baylor Scott & White Health


Baylor Health Care System is located in Dallas, Texas